Hi Nikki! It is clearly laid out at the time of booking verbally, in the contract and in the reveal reminders email that orders are placed at the time of the reveal. They are prepared to make a decision because I have addressed their wall space in advance (to avoid “I don’t know where to put it or if it will fit”), I have shown them the products in person, and they have been prepped for this appointment on numerous occasions (they even initial in the contract that all parties involved have been advised of the policy). They do need to make a decision at the time of the reveal, and you have to be confident enough in your policies and reminder them that they were covered if that ever comes up! Of course they are welcome to add on at a later date if they ask, and that’s a common question when they might want to purchase more down the road. Once you walk out of a reveal without an order, the control over the process is given to the client, you are now at their mercy to respond and get paid and that isn’t what you want.

Hi Karly! You don’t need to spend a fortune, but remember clients buy what they can see! Even if you just have one great wall sample it gives perspective on size and shows quality. I’d recommend one large wall portrait and one album to start and invest from there as your business allows.